Terms & Conditions
This website is operated by Something Blue Ltd. Throughout our website, when we use the terms “we”, “us” and “our” we are referring to the Something Blue team and our Something Blue items. In using this website, you agree to our Terms and Conditions, which we have done our best to keep both simple and brief.
Our Terms and Conditions will apply to everyone who uses our website. Our website is hosted on Shopify Inc. Shopify provides us with the online e-commerce platform that allows us to sell our Something Blue products to you.
Payment and Orders
Orders are subject to acceptance by us and the availability of the goods and will be invoiced at the prices set out in our website at the time of your purchase.
All of our prices are listed in Pounds Sterling, and you will be invoiced in Pounds Sterling. If you are purchasing goods from outside the UK, currency fluctuations and credit card charges may affect the amount billed on your credit card.
We will ask for payment in whole, by credit card or debit card, before your goods are dispatched. Once payment has been received by us, we will confirm that your order has been accepted by sending a confirmation email to you at the email address you gave when you placed your order.
All credit and debit card details are processed via Shopify Payments. Paypal is processed via its own Shopify integrations. We cannot assume any liability whatsoever for the availability and functionality of this service. Shopify Payments comply with the Electronic Commerce Directive. We accept payments using Visa, Visa Debit, Maestro, MasterCard, Amex and Paypal.
When you have placed your order we will not be able to make any changes or cancel it, but you can of course return the goods when you receive them.
We reserve the right to cancel the contract between us, in the event that we have run out of stock. If we do cancel your contract, we will notify you by e-mail and will recredit your account by any sum deducted by us from your credit card as soon as possible, but in any event within five working days of your order. We will not be obliged to offer any additional compensation for disappointment suffered, but of course we will let you know if, and when, the item will be back in stock.
Something Blue pieces
Your Something Blue jewellery contains one or more Ostro® blue topaz gems. Whilst we can ensure that each gem is an Ostro® blue topaz gem, we cannot guarantee that the gem you will receive will be exactly the same shade of blue as in the image, as like all gemstones, there are variations in colour. Likewise, we cannot guarantee that the gem will not have some slight inclusions.
If you wish to return any Something Blue items, all the details are set out in our Returns Policy. Whilst we agree to refund or replace any of our items, if our replacement requirements are met, we will not be liable to you for any indirect or consequential loss, damage or expenses and we shall have no liability to pay any money to you by way of compensation other than to refund to you the amount paid by you for the Something Blue pieces that you wish to return.
We cannot be held responsible for any delays once the goods have left us and are in possession of the courier or Royal Mail.
You must observe and comply with all applicable regulations and legislation, including obtaining all necessary customs, import or other permits to purchase items from our site. The importation or exportation of certain of our pieces to you may be prohibited by certain national laws. We make no representation and accept no liability in respect of the export or import of the goods you purchase.
Nothing in these terms and conditions is intended to limit any rights you might have as a consumer under applicable local law or other statutory rights that may not be excluded nor in any way to exclude or limit our liability to you for any personal injury resulting from our negligence.
Something Blue Ltd is the operator of Somethingbluebyostro.com.
All materials on our website are protected by copyrights, designs, trademarks and/or all other intellectual property rights and materials. These materials are owned by Something Blue Ltd. Such materials include, but are not limited to, the photographs, images, illustrations, text, video clips, audio clips, designs, logos, trademarks, and other materials contained in this site. All rights are reserved, worldwide.
Ostro is a trademark of Ostro Minerals Schweiz AG.
You are expressly prohibited from:
Reproducing, copying, editing, transmitting, uploading or incorporating into any other materials, any of the Website including without limitation, any images in any format of the products and their descriptions and other material made available on the website; and removing, modifying, altering or using any registered or unregistered marks/logos/design owned by Something Blue Ltd, or Ostro Minerals Schweiz AG and doing anything which may be seen to take unfair advantage of the reputation and goodwill of Something Blue Ltd or Ostro Minerals Schweiz AG or could be considered an infringement of any of the rights in the intellectual property rights owned by and/or licensed to Something Blue Ltd.
Use of our Something Blue Website.
You may only use our Something Blue Website for lawful purposes. Examples of unlawful purposes include, uploading or transmitting viruses or other malicious code, anything that is in any way discriminatory or against the Equality Act, any act that is obscene or immoral, any spamming or phishing or other acts of that nature. We reserve the right to terminate your use of our website if you use it for any unlawful purposes.
We reserve the right to make any changes to our Something Blue Website at our sole discretion. It is your responsibility to check our website periodically for changes. Your continued use of our website will be deemed to mean that you agree to any changes that we have made.